Dynamics CRM 3.0 articles, fixes and updates - April 2008

This list contains all of the known Microsoft Knowledge Base articles, howtos, fixes, hotfixes, webcasts and updates of Microsoft Dynamics CRM 3.0 that have been released in April 2008. The list is daily updated.

• 951142 The Import Data option or the Import option is unavailable on the Tools menu in the Microsoft Dynamics CRM Web client or in Microsoft Dynamics CRM client for Outlook Q951142 KB951142 April 7, 2008
• 943843 You cannot programmatically delete instances of a workflow rule in Microsoft CRM Q943843 KB943843 April 7, 2008
• 949106 Error message when you add a contract detail to a contract in Microsoft Dynamics CRM 3.0: "The start or end date is not valid" Q949106 KB949106 April 4, 2008
• 944372 Update Rollup 2 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0 is available Q944372 KB944372 April 4, 2008
• 948279 Information about the March 17, 2008, update to the Help files for Microsoft Dynamics CRM 3.0 Q948279 KB948279 April 3, 2008
• 947383 Outlook stops responding after you click "Track in CRM" in the Microsoft Dynamics CRM 3.0 client for Outlook Q947383 KB947383 April 3, 2008
• 946722 The sent date on the original e-mail message is incorrect when you reply to an e-mail message from the Microsoft Dynamics CRM Web client Q946722 KB946722 April 3, 2008
• 946416 The validation checks do not run when you try to save an invalid value in a field for an attribute form of an entity in Microsoft Dynamics CRM 3.0 Q946416 KB946416 April 3, 2008
• 946130 Error message when you create a related record from a custom entity in Microsoft Dynamics CRM 3.0: "Insufficient Permissions. The logged-on user does not have the appropriate security permissions to view these records or perform the specific action" Q946130 KB946130 April 3, 2008
• 946128 The date in the Date Fulfilled field is the default date even if you enter a different date in the Fulfill Date box when you run the Fulfill Order function in Microsoft Dynamics CRM 3.0 Q946128 KB946128 April 3, 2008
• 946070 Error message when you try to save an instance of a custom entity in Microsoft Dynamics CRM 3.0: "Invalid Argument" Q946070 KB946070 April 3, 2008
• 945844 When you go offline, all the records in the OrganizationUI entity are unexpectedly synchronized to the local database for the Microsoft Dynamics CRM laptop client for Outlook Q945844 KB945844 April 3, 2008
• 945565 Error message when you try to run the Search function in a List Web part in Microsoft Dynamics CRM 3.0: "An error has occurred. This Web part could not be displayed" Q945565 KB945565 April 3, 2008
• 945270 Error message when you send an e-mail message in Microsoft Dynamics CRM 3.0: "Insufficient Permissions" Q945270 KB945270 April 3, 2008
• 945220 Microsoft Dynamics CRM 3.0 does not create an e-mail record when you send an e-mail message to a Microsoft Dynamics CRM user Q945220 KB945220 April 3, 2008
• 945061 Error message when you start the Microsoft Dynamics CRM 3.0 client for Outlook: "Dr. Watson Exception Violation C0000005 CRMADDIN.DLL!CAddin::PrepareInterop" Q945061 KB945061 April 3, 2008
• 944989 Some contacts are incorrectly synchronized when you synchronize contacts from Microsoft Dynamics CRM 3.0 to an address book in Microsoft Outlook Q944989 KB944989 April 3, 2008
• 944834 A duplicate appointment appears in the Outlook calendar when you run the "Synchronize Outlook with CRM" function in the Microsoft Dynamics CRM 3.0 client for Outlook Q944834 KB944834 April 3, 2008
• 944296 Multiple workflow events occur when you programmatically run an Update event or an Assign event in Microsoft Dynamics CRM 3.0 Q944296 KB944296 April 3, 2008
• 944256 You can delete a Subject record that is used by a Sales Literature record in Microsoft Dynamics CRM 3.0 Q944256 KB944256 April 3, 2008
• 944206 You do not see the time zone information that should be created by a workflow rule that uses a date/time slug in Microsoft Dynamics CRM 3.0 Q944206 KB944206 April 3, 2008
• 944086 Error message when you create a quick campaign in the Microsoft Dynamics CRM 3.0 client for Outlook: "An ActiveX control on this page is not safe" Q944086 KB944086 April 3, 2008
• 944041 You cannot sort relationship views by using a column after you install hotfix 924882 in Microsoft Dynamics CRM 3.0 Q944041 KB944041 April 3, 2008
• 944035 A product record contains duplicate Substitute products or duplicate Kit products when you go offline in Microsoft Dynamics CRM 3.0 laptop client for Outlook Q944035 KB944035 April 3, 2008
• 943583 You do not have access to the regarding object when you use a Presend Callout event to retrieve information about the regarding object for an e-mail message in the Microsoft Dynamics CRM client for Outlook Q943583 KB943583 April 3, 2008
• 943417 The number of campaign responses and the owners are incorrect in the Advanced Find view when you use the Owner column to sort the campaign responses in Microsoft Dynamics CRM 3.0 Q943417 KB943417 April 3, 2008
• 943056 Error message when you use the InstantiateTemplateRequest method to create an e-mail object for a custom entity in Microsoft Dynamics CRM: "Server was unable to process request" Q943056 KB943056 April 3, 2008
• 942552 You cannot view all the available sales processes when you try to apply a sales process to an opportunity in Microsoft Dynamics CRM 3.0 Q942552 KB942552 April 3, 2008
• 942545 The buttons on the Microsoft Dynamics CRM toolbar stop responding, or the menus on the Microsoft Dynamics CRM menu bar stop responding in Microsoft Dynamics CRM 3.0 laptop client for Outlook Q942545 KB942545 April 3, 2008
• 942422 An e-mail message is undeliverable when you send the e-mail message to a Microsoft Dynamics CRM 3.0 ABP contact Q942422 KB942422 April 3, 2008
• 942359 Error message when you try to assign a case when you are offline in the Microsoft Dynamics CRM 3.0 laptop client for Outlook: "A SQL Server error occurred" Q942359 KB942359 April 3, 2008
• 942010 A user can run the Mail Merge function even if you remove the Mail Merge privilege from the role that the user has in Microsoft Dynamics CRM 3.0 Q942010 KB942010 April 3, 2008
• 941862 A user who has the Assign Role privilege in a child business unit can unexpectedly assign the System Administrator role in Microsoft Dynamics CRM 3.0 Q941862 KB941862 April 3, 2008
• 941594 The number of records that are displayed on the Opportunity page is incorrect when you view the orders that are related to the opportunity entity that is currently open in Microsoft Dynamics CRM 3.0 Q941594 KB941594 April 3, 2008
• 941592 A request to the Reporting Services Web site is unexpectedly triggered when you open an entity form in Microsoft Dynamics CRM 3.0 Q941592 KB941592 April 3, 2008
• 941448 Error message when you apply a workflow rule to an entity in Microsoft Dynamics CRM 3.0: "SQL Server timeout expired. For more information, contact your system administrator" Q941448 KB941448 April 3, 2008
• 941310 Error message when you try to reply to an e-mail message in the Microsoft Dynamics CRM 3.0 client for Outlook: "The regarding record is invalid or not currently accessible" Q941310 KB941310 April 3, 2008
• 940761 You cannot process an activity that you are viewing in Microsoft Dynamics CRM 3.0 Q940761 KB940761 April 3, 2008
• 940739 Error message when you try to run a Microsoft Dynamics CRM 3.0 workflow: "Exception from HRESULT: 0x80044150" Q940739 KB940739 April 3, 2008
• 940653 The date on which an e-mail message was received is not displayed after you promote the e-mail message in the Microsoft Dynamics CRM 3.0 client for Outlook Q940653 KB940653 April 3, 2008
• 940588 When you receive a new e-mail message in Microsoft Dynamics CRM, a recipient of the e-mail message may not resolve to a Microsoft Dynamics CRM record Q940588 KB940588 April 3, 2008
• 940496 Error message when you try to view activities in Microsoft Dynamics CRM 3.0: "A SQL Server error occurred. For more information, contact your system administrator" Q940496 KB940496 April 3, 2008
• 940418 You can unexpectedly view the child entity records that were created by another user in Microsoft Dynamics CRM 3.0 Q940418 KB940418 April 3, 2008
• 940346 Error message when you try to distribute marketing activities in Microsoft Dynamics CRM 3.0: "System Aborted" Q940346 KB940346 April 3, 2008
• 940121 Outlook 2003 exits unexpectedly after you close multiple e-mail messages in the Microsoft Dynamics CRM 3.0 client for Outlook Q940121 KB940121 April 3, 2008
• 940010 You receive an error message two times when you save a follow-up appointment activity or a follow-up service activity in Microsoft Dynamics CRM 3.0 Q940010 KB940010 April 3, 2008
• 939867 You may receive an error message when you try to upload a customized report to Microsoft Dynamics CRM 3.0 or to SQL Server Reporting Services or when you try to modify the report in Visual Studio Report Designer Q939867 KB939867 April 3, 2008
• 939811 The Microsoft Dynamics CRM-Exchange E-Mail Router cannot resolve an .eml file that is attached to a forwarded message in Microsoft Dynamics CRM 3.0 Q939811 KB939811 April 3, 2008
• 939685 The published articles that are based on a Knowledge Base article template are unexpectedly changed when you modify the template in Microsoft Dynamics CRM 3.0 Q939685 KB939685 April 3, 2008
• 939680 You can merge a contact, an account, or a lead by using a custom SDK application even though you do not have the Merge privilege in the security role in Microsoft Dynamics CRM 3.0 Q939680 KB939680 April 3, 2008
• 939386 Error message when you try to use the "Data Migration Wizard for Outlook with Business Contact Manager" to migrate many records in Microsoft Dynamics CRM 3.0: "Application Terminated: Unable to write into CDF database" Q939386 KB939386 April 3, 2008
• 939027 Neither the PreSetState callout nor the PostSetState callout works for business units in Microsoft CRM 3.0 Q939027 KB939027 April 3, 2008
• 938547 Outlook and the Microsoft CRM Web Service Hoster process stop responding when you click "Set Regarding" or when you view Microsoft Dynamics CRM pages in the Microsoft Dynamics CRM 3.0 laptop client for Outlook Q938547 KB938547 April 3, 2008
• 938519 The distributing marketing campaign activities do not display the extended characters as expected when you run the Distribute Campaign Activity function in the Czech version of Microsoft Dynamics CRM 3.0 Q938519 KB938519 April 3, 2008
• 938516 The value in the Send field of an e-mail message is incorrect when you use the "Do not deliver before" setting to send the e-mail message to the Outbox folder in the Microsoft Dynamics CRM 3.0 client for Outlook Q938516 KB938516 April 3, 2008
• 938392 A default value is not populated in a picklist field when you create a follow-up activity in Microsoft Dynamics CRM 3.0 Q938392 KB938392 April 3, 2008
• 938358 Error message when you perform an action in Microsoft Dynamics CRM 3.0: "You do not have the required privileges to complete the action" Q938358 KB938358 April 3, 2008
• 938260 All items are displayed unexpectedly in the "Available records" box when you use a filter to find a sales-territory item in Microsoft Dynamics CRM 3.0 Q938260 KB938260 April 3, 2008
• 938238 You can read the activities of an account even if you do not have access to the account in Microsoft Dynamics CRM 3.0 Q938238 KB938238 April 3, 2008
• 938125 Error message when you run a quick campaign in Microsoft Dynamics CRM 3.0: "Quick Campaign could not be performed due to an error: 0x8004023b" Q938125 KB938125 April 3, 2008
• 937660 Error message when you use Microsoft Dynamics CRM 3.0 Deployment Manager to change a user account in Active Directory: "An error occurred while changing user account" Q937660 KB937660 April 3, 2008
• 937530 When you try to send an e-mail message in which a user name or a recipient name contains quotation marks, the e-mail message is delivered to the Undeliverable folder in the Microsoft Dynamics CRM mailbox Q937530 KB937530 April 3, 2008
• 937522 You do not receive a warning message as expected when you schedule a service activity that is duplicated in Microsoft Dynamics CRM 3.0 Q937522 KB937522 April 3, 2008
• 937189 You can unexpectedly resolve a case that contains open service activities in Microsoft Dynamics CRM 3.0 Q937189 KB937189 April 3, 2008
• 936819 The "Offline Availability" setting for a custom entity is not imported when you import a customization in Microsoft Dynamics CRM 3.0 Q936819 KB936819 April 3, 2008
• 936779 Some e-mail messages do not appear in the "Sent Items" folder or on the campaign activity after you use the "E-mail via Mail Merge" feature in the Microsoft Dynamics CRM 3.0 client for Outlook Compatibility Update Q936779 KB936779 April 3, 2008
• 936348 Some appointment records are duplicated when you sort the appointment records in the Activities view in Microsoft Dynamics CRM 3.0 Q936348 KB936348 April 3, 2008
• 936204 Error message when you try to save a new custom entity in Microsoft Dynamics CRM 3.0: "An error has occurred. For more information, contact your administrator" Q936204 KB936204 April 3, 2008
• 936152 A record that was deactivated is still displayed when you use the Quick Find view to show customized entities in Microsoft Dynamics CRM 3.0 Q936152 KB936152 April 3, 2008
• 936049 The records that are returned in the CRM grid view are inconsistent with the words and letters that you typed in the "Look for" field when you perform Quick Finds in Microsoft Dynamics CRM 3.0 Q936049 KB936049 April 3, 2008
• 936019 All users in the top level business unit are displayed when you use the Advanced Find feature to filter a resource group in Microsoft Dynamics CRM 3.0 Q936019 KB936019 April 3, 2008
• 935844 Unexpected activities are displayed in the Account Summary Report for an account in Microsoft Dynamics CRM 3.0 Q935844 KB935844 April 3, 2008
• 935835 Error message when you try to share a record with a valid user in Microsoft Dynamics CRM: "The user authentication passed to the platform is not valid" Q935835 KB935835 April 3, 2008
• 935529 A merged account contains incorrect sharing rights after you merge two accounts that contain different sharing rights in Microsoft Dynamics CRM Q935529 KB935529 April 3, 2008
• 935443 Error message when you manually run a workflow rule in Microsoft Dynamics CRM 3.0: "An error has occurred. For more information contact your system administrator. Error code: 0x80040216" Q935443 KB935443 April 3, 2008
• 934859 Microsoft Dynamics CRM stops responding when you customize Microsoft Dynamics CRM to add a new 1-to-Many relationship between two entities Q934859 KB934859 April 3, 2008
• 934805 Deactivated custom entity records are invisible in the associated view in Microsoft Dynamics CRM 3.0 Q934805 KB934805 April 3, 2008
• 934370 Error message when you try to go offline in Microsoft Dynamics CRM 3.0 client for Outlook: "A SQL Server error occurred" Q934370 KB934370 April 3, 2008
• 934315 Some address fields do not appear in the lookup views after you customize the Account entity in Microsoft Dynamics CRM 3.0 Q934315 KB934315 April 3, 2008
• 933977 Error message when you try to open a Phone Call activity, a Fax activity, or a Letter activity in Microsoft Dynamics CRM 3.0: "This lookup can only display one item" Q933977 KB933977 April 3, 2008
• 933900 The "Service Activity" option is available after you remove the "Service" permission for a security role in the Microsoft Dynamics CRM 3.0 Q933900 KB933900 April 3, 2008
• 933884 Error message when you try to add a user as an optional attendee or as a required attendee to an appointment in Microsoft Dynamics CRM 3.0: "You do not have enough privileges to access the Microsoft CRM object or perform the requested operation" Q933884 KB933884 April 3, 2008
• 933658 An activity that you create for the entity of an opportunity does not appear in the Activities view in Microsoft Dynamics CRM 3.0 Q933658 KB933658 April 3, 2008
• 933423 Behavior settings for a relationship are ignored in Microsoft Dynamics CRM 3.0 Q933423 KB933423 April 3, 2008
• 933214 A user cannot view some child records after you share the parent record with the user in Microsoft Dynamics CRM 3.0 Q933214 KB933214 April 3, 2008
• 933099 Error message when you try to open an activity in a shared calendar in the Microsoft Dynamics CRM 3.0 client for Outlook: "This item was not completely updated during the last server synchronization. Click here to review other versions" Q933099 KB933099 April 3, 2008
• 932664 Error message when you import a relationship role customization from one Microsoft Dynamics CRM server to another Microsoft Dynamics CRM server: "A record with these values already exists" Q932664 KB932664 April 3, 2008
• 932302 Cyrillic characters are replaced by question marks when you view a toolbar that has a Cyrillic label in the Microsoft Dynamics CRM client for Outlook Q932302 KB932302 April 3, 2008
• 932285 The Microsoft Dynamics CRM 3.0 client for Outlook does not synchronize the items in the Outlook folder as expected after you disable the "Users can schedule synchronization" setting in the Microsoft Dynamics CRM 3.0 Web client Q932285 KB932285 April 3, 2008
• 932205 Not all the members are removed when you try to remove all the members from a marketing list in Microsoft Dynamics CRM 3.0 Q932205 KB932205 April 3, 2008
• 931627 Error message when you try to view the activities for a contact after multiple opportunities are created in the Microsoft Dynamics CRM 3.0 client for Outlook: "A SQL Server error occurred" Q931627 KB931627 April 3, 2008
• 931535 The data fields are incorrectly displayed when you create a workflow rule by using Workflow Manager in Microsoft Dynamics CRM 3.0 Q931535 KB931535 April 3, 2008
• 931371 Error message when you try to merge records in Microsoft Dynamics CRM 3.0: "The user authentication passed to the platform is not valid" Q931371 KB931371 April 3, 2008
• 930610 A new user unexpectedly can read a reassigned activity even if the Assign field is set to "Cascade User-Owned" in a relationship for the activity entity in Microsoft Dynamics CRM 3.0 Q930610 KB930610 April 3, 2008
• 930604 Error message when you add members to a marketing list in Microsoft Dynamics CRM 3.0: "There is a problem communicating with the Microsoft CRM server" Q930604 KB930604 April 3, 2008
• 930464 You receive an error message when you process documents that are created by the CRM BizTalk Adapter in Microsoft Dynamics CRM 3.0 Q930464 KB930464 April 3, 2008
• 929804 The file name of an Excel workbook may contain unreadable characters when you use the "Export to an Excel worksheet" functionality in Microsoft Dynamics CRM Q929804 KB929804 April 3, 2008
• 929145 You cannot reply to an e-mail message, forward an e-mail message, or reply to all the recipients of an e-mail message in Microsoft Dynamics CRM 3.0 Q929145 KB929145 April 3, 2008
• 929144 When you use the "Mail Merge" functionality to generate a letter from Microsoft Dynamics CRM 3.0 client for Outlook, the direction code value of this letter is set incorrectly to "Incoming" Q929144 KB929144 April 3, 2008
• 926523 The "Presend Callout" event and the "Preupdate Callout" event do not work as expected when the PreCalloutReturnValue value is Stop in Microsoft Dynamics CRM 3.0 Q926523 KB926523 April 3, 2008
• 925533 The Outlook auto suggestion cache does not suggest an e-mail address when you type a contact name in a new e-mail message after you synchronize the changed contacts with the Microsoft Dynamics CRM 3.0 client for Outlook Q925533 KB925533 April 3, 2008
• 924079 The Microsoft Dynamics CRM records for e-mail recipients that you selected in the automatic suggestion cache are deleted when you send an e-mail message in the Microsoft Dynamics CRM 3.0 client for Outlook Q924079 KB924079 April 3, 2008
• 919534 Microsoft Outlook forms are displayed instead of the expected Microsoft Dynamics CRM 3.0 Web forms in the Microsoft Dynamics CRM 3.0 client for Outlook Q919534 KB919534 April 3, 2008
• 917098 You cannot rename a campaign entity or the entity attributes in Microsoft Dynamics CRM 3.0 Q917098 KB917098 April 3, 2008
• 915520 An e-mail message is not delivered to Microsoft Dynamics CRM 3.0 Q915520 KB915520 April 3, 2008