Microsoft Office 365 articles, fixes and updates - Year 2013

This list contains all of the known Microsoft Knowledge Base articles, howtos, fixes, hotfixes, webcasts and updates of Microsoft Office 365 that have been released in Year 2013. The list is daily updated.

• 2909243 Password policy changes in the Office 365 portal don't take effect Q2909243 KB2909243 November 28, 2013
• 2824686 Error when you sign in to Outlook Web App after being upgraded from Live@edu to Office 365 for education (pre-upgrade) Q2824686 KB2824686 November 21, 2013
• 2029293 Error message when an Office 365 pre-upgrade user tries to open Outlook: "Unable to open your default e-mail folders" Q2029293 KB2029293 November 21, 2013
• 2639747 The My Company portal is not present after the transition from Business Productivity Online Suite to Office 365 Q2639747 KB2639747 October 30, 2013
• 2690809 How to perform a message trace in the Forefront Online Protection for Exchange (FOPE) Administration Center Q2690809 KB2690809 October 22, 2013
• 2666768 How to configure user passwords to never expire in Office 365 Q2666768 KB2666768 October 12, 2013
• 2870968 A SharePoint Online My Site doesn’t display information in the Recent Blog Posts Web Part Q2870968 KB2870968 October 10, 2013
• 2603474 "Relay Access Denied" or "Hop Count Exceeded" non-delivery report (NDR) error message when users send mail to Office 365 users Q2603474 KB2603474 October 10, 2013
• 2495882 "Relay Access Denied" or "Hop Count Exceeded" non-delivery report (NDR) error message when users send mail to Office 365 users Q2495882 KB2495882 October 10, 2013
• 2788366 You can't enable archiving for a migrated mailbox in a hybrid deployment of Office 365 pre-upgrade and on-premises Exchange Server Q2788366 KB2788366 October 9, 2013
• 2646254 How to set up to use the self-service password reset for administrators feature in Office 365 Q2646254 KB2646254 September 30, 2013
• 2693625 External users can’t join Lync Online conferences anonymously or as guests Q2693625 KB2693625 September 18, 2013
• 2389390 Error message when you try to migrate users from an on-premises Exchange Server environment to Exchange Online in Office 365: "Unable to connect to the server" Q2389390 KB2389390 September 12, 2013
• 2800174 How to convert a mailbox to a shared mailbox after a transition from BPOS-S to Office 365 Q2800174 KB2800174 September 11, 2013
• 2547833 Can't re-create the team site, links don't work after you delete and then re-create the team site, or you receive an "HTTP 404" error when you access the team site in Office 365 Q2547833 KB2547833 September 11, 2013
• 2867734 Users are forced to join Lync meetings with the Lync Web App in Windows 8.1 Preview Q2867734 KB2867734 September 10, 2013
• 2834959 You don't receive a text or voice call that contains the verification code for Windows Azure Multi-Factor Authentication Q2834959 KB2834959 September 6, 2013
• 2709654 You cannot turn on or turn off the email mobile access feature in the Office 365 portal Q2709654 KB2709654 September 6, 2013
• 2648414 How to troubleshoot SharePoint Online by using SharePoint Designer 2010 and how to reset corrupted pages, views, and site definitions Q2648414 KB2648414 September 6, 2013
• 2644423 "Access Denied" error message when you click the SharePoint Online Team Site link in the Office 365 portal Q2644423 KB2644423 September 6, 2013
• 2629435 How to hide a draft webpage in your SharePoint Online public website Q2629435 KB2629435 September 6, 2013
• 2600234 "You don't have the permissions required to send messages" error message when you use Outlook Web App to reply to a message from an account that you connected to Office 365 pre-upgrade Q2600234 KB2600234 September 6, 2013
• 2461859 A SharePoint Online document library displays another user's credentials after you modify a file Q2461859 KB2461859 September 6, 2013
• 2639610 [SDP 3][bf94612c-8d65-4848-8f2c-4527635a03f9] Microsoft Office 365 Connectivity Analyzer Diagnostic Q2639610 KB2639610 September 5, 2013
• 2805982 Last Synced Time status for migration batches is "Never" when you migrate on-premises mailboxes to Office 365 pre-upgrade in a cutover migration Q2805982 KB2805982 September 4, 2013
• 2618060 Lync 2010 can't connect to the Lync Online service because a proxy is blocking connections from MSOIDSVC.exe Q2618060 KB2618060 September 4, 2013
• 2841616 Archived messages are forwarded during migration from Exchange Hosted Archiving to Exchange Online Q2841616 KB2841616 September 3, 2013
• 2828701 How to add a SharePoint Online site to the "Trusted sites" zone in Internet Explorer Q2828701 KB2828701 September 3, 2013
• 2804663 Use the Outlook Configuration Analyzer Tool to determine which Outlook plug-ins are installed in Office 365 Q2804663 KB2804663 September 3, 2013
• 2787613 "There was a problem connecting to Microsoft Office Outlook. Outlook is not installed or configured correctly" error message when you sign in to Lync Online by using Lync 2010 Q2787613 KB2787613 August 30, 2013
• 2277579 Non-Outlook email programs can't connect to mailboxes that are hosted in Office 365 Q2277579 KB2277579 August 20, 2013
• 2875677 Show Recovery Password option in Outlook Web App is unavailable for one or more users in Office 365 pre-upgrade Q2875677 KB2875677 August 2, 2013
• 2868393 "List does not exist" error when you view a SharePoint Online site that was created from a template Q2868393 KB2868393 July 9, 2013
• 2867642 Unanswered calls to Lync to Phone users don't route to voice mail Q2867642 KB2867642 July 9, 2013
• 2837888 Error messages when you execute code in a SharePoint Online sandbox solution Q2837888 KB2837888 July 1, 2013
• 2863580 "Sorry, you can't change your password here" error message when users try to change their password in Office 365 Q2863580 KB2863580 June 28, 2013
• 2865295 Information about .pdf files when you use the Word Web App in SharePoint Online Q2865295 KB2865295 June 26, 2013
• 2836021 "Mapped network drive could not be created" error when you try to map to SharePoint Online Q2836021 KB2836021 June 26, 2013
• 2835527 Error message when you click "Open with Explorer" in SharePoint Online Q2835527 KB2835527 June 26, 2013
• 2847122 Issues that you may encounter during SharePoint Online planned maintenance Q2847122 KB2847122 June 20, 2013
• 2793399 Office 365 pre-upgrade users don't receive an "Accepted" message in Outlook from an on-premises room mailbox even though the meeting request is accepted Q2793399 KB2793399 June 19, 2013
• 2737890 External email messages that are sent to an Exchange Online mailbox in a hybrid deployment have an SCL value of -1 Q2737890 KB2737890 June 19, 2013
• 956980 How to use the Delegate Access feature in Outlook Q956980 KB956980 June 18, 2013
• 2666743 "550 5.7.1 Service unavailable" nondelivery report (NDR) error code in Forefront Online Protection for Exchange Q2666743 KB2666743 June 14, 2013
• 2652159 Error message when users try to send email messages through Forefront Online Protection for Exchange: "Too much email from <IP address>" Q2652159 KB2652159 June 14, 2013
• 2639679 How to add a disclaimer or footer to outgoing mail messages through Forefront Online Protection for Exchange Q2639679 KB2639679 June 14, 2013
• 2627433 Spam email messages are not redirected to the Junk E-mail folder in Outlook or Outlook Web App in a Forefront Online Protection for Exchange environment Q2627433 KB2627433 June 14, 2013
• 2642716 Error when you run the FOPE Directory Sync Tool: "Unexpected error occurred during job execution" Q2642716 KB2642716 June 13, 2013
• 2642154 You cannot read an email message that is encrypted by Exchange Hosted Encryption in a web browser other than Internet Explorer Q2642154 KB2642154 June 13, 2013
• 2830559 Error message when you try to set metadata store permissions in SharePoint Online Q2830559 KB2830559 May 31, 2013
• 2830150 An Office 365 user's email address is added to the "To" box of a message when the user clicks Reply All Q2830150 KB2830150 May 31, 2013
• 2827372 SharePoint Online sites that use the (UTC-04:00) Santiago time zone don't display the correct time Q2827372 KB2827372 May 31, 2013
• 2798990 "You may have already signed in to Outlook Web App" error when you try to open Outlook Web App in Office 365 Q2798990 KB2798990 May 31, 2013
• 2425911 Error message when you run an Office 365 tool: "Strong name validation failed" Q2425911 KB2425911 May 31, 2013
• 2024309 Items are missing from your mailbox when you use Outlook to connect to Exchange Online Q2024309 KB2024309 May 31, 2013
• 2666598 How to test whether single sign-on users can authenticate to Office 365 Q2666598 KB2666598 May 21, 2013
• 2851194 Spelling checker doesn't detect spelling errors for the Korean language in SharePoint Online Q2851194 KB2851194 May 20, 2013
• 2846136 Authentication types that are supported by the SharePoint Newsfeed app Q2846136 KB2846136 May 20, 2013
• 2797128 "error_pagetitle" error message when you try to create a new list or site in a SharePoint Online subsite Q2797128 KB2797128 May 20, 2013
• 2803743 Office 365 pre-upgrade users can't add or change delegates in their mailboxes in Outlook for Mac Q2803743 KB2803743 May 17, 2013
• 2714535 After you transition to Office 365 pre-upgrade from Business Productivity Online Suite, and you enable Exchange Online licenses, you don't get any email messages Q2714535 KB2714535 May 17, 2013
• 2709703 You cannot manage service settings for email messages and the calendar in the Office 365 portal Q2709703 KB2709703 May 17, 2013
• 2709691 You cannot manage service settings for mobile access in the Office 365 portal Q2709691 KB2709691 May 17, 2013
• 2022039 "The following recipient is outside the organization" MailTip is displayed even though the recipient is a person in your Office 365 organization Q2022039 KB2022039 May 16, 2013
• 2698626 Error message when you try to sign in to Lync 2010 after a network outage or a Lync Online service outage: "Cannot sign in to Lync" Q2698626 KB2698626 May 15, 2013
• 2847439 Only one site level is displayed on the submenu of a top navigation link in SharePoint Online Q2847439 KB2847439 May 8, 2013
• 2831233 The Offline Address Book in Outlook for Mac 2011 does not update from an Office 365 Exchange mailbox Q2831233 KB2831233 April 16, 2013
• 2536002 Users can no longer access the SharePoint Online public website that's hosted on a custom domain in Office 365 for enterprises pre-upgrade Q2536002 KB2536002 March 27, 2013
• 2730961 The original owner of an on-premises Active Directory distribution group can't manage the group after it's migrated to Exchange Online Q2730961 KB2730961 March 26, 2013
• 2383983 Error message from AD FS 2.0 when a federated user signs in to Office 365: "There was a problem accessing the site" Q2383983 KB2383983 March 11, 2013
• 2521057 How to reestablish trust with the Windows Azure AD authentication system after the AD FS 2.0 server stops responding Q2521057 KB2521057 March 5, 2013
• 2711766 You can't manage service settings for instant messaging and online meetings in the Office 365 for small businesses (pre-upgrade) Q2711766 KB2711766 March 1, 2013
• 2709710 Actual mobile device security behavior does not reflect the settings in device security settings in the Office 365 portal Q2709710 KB2709710 February 28, 2013
• 2816865 Hyperlink from a SharePoint Online email alert doesn't direct you to the SharePoint Online resource Q2816865 KB2816865 February 27, 2013
• 2815561 "Unexpected error has occurred" error when you use the Share Site option to add a user to a SharePoint Online site Q2815561 KB2815561 February 27, 2013
• 2809281 Pages load slowly in SharePoint Online Q2809281 KB2809281 February 27, 2013
• 2807673 "An unexpected error has occurred" error message when you try to add user permissions for a user on a SharePoint Online site Q2807673 KB2807673 February 27, 2013
• 2804550 You can't subscribe to a SharePoint Online RSS feed and track it in the Feeds section of Internet Explorer Q2804550 KB2804550 February 27, 2013
• 2804479 My Site Newsfeeds doesn't display the most recent user activities in SharePoint Online Q2804479 KB2804479 February 27, 2013
• 2798506 When you try to insert a picture from SharePoint in a SharePoint Online wiki page, the link doesn't respond Q2798506 KB2798506 February 27, 2013
• 2798349 The white space under a Web Part title on a SharePoint Online wiki page is larger Q2798349 KB2798349 February 27, 2013
• 2798316 When you click "Show me uniquely secured content" on a SharePoint Online site, the link doesn't respond Q2798316 KB2798316 February 27, 2013
• 2797563 "There was an error processing the request" error message when you try to move a term to another term set in the SharePoint Online Term Store Q2797563 KB2797563 February 27, 2013
• 2797532 "Server Error in ‘/’ Application" message when you create a new calendar item and specify the option to create a new Meeting Workspace in a SharePoint Online site Q2797532 KB2797532 February 27, 2013
• 2797438 "Cannot create an object of type" error message when you perform certain actions in SharePoint Online Q2797438 KB2797438 February 27, 2013
• 2797111 Gantt charts are displayed incorrectly on a SharePoint Online site Q2797111 KB2797111 February 27, 2013
• 2796622 “An Unexpected Error has occurred” message when you try to change the SharePoint Online master page from inside the "Look and Feel" section Q2796622 KB2796622 February 27, 2013
• 2795623 Group By Columns does not group items as expected in SharePoint Online Q2795623 KB2795623 February 27, 2013
• 2792890 "Unable to find specified web in the given URL" error message when you try to create calendar overlays in a SharePoint Online site Q2792890 KB2792890 February 27, 2013
• 2792889 "Unable to find specified web in the given URL" error message when you try to create calendar overlays in a SharePoint Online site Q2792889 KB2792889 February 27, 2013
• 2792011 No results are returned when you search for certain keywords in a URL by using the Path query in SharePoint Online search Q2792011 KB2792011 February 27, 2013
• 2787034 You can't sign in as a different user after you receive an access denied message on a SharePoint Online site Q2787034 KB2787034 February 27, 2013
• 2742555 You experience font issues when you use Google Chrome together with Outlook Web App in Office 365 pre-upgrade Q2742555 KB2742555 February 27, 2013
• 2638447 Error message when you create a new site by using the Visio Process Repository template in SharePoint Online: "An unexpected error has occurred” Q2638447 KB2638447 February 27, 2013
• 2633260 Error when you try to install the Windows Azure Active Directory Sync Tool: "The current user is not member of Microsoft Identity Lifecycle Management (ILM) Admin Group" Q2633260 KB2633260 February 27, 2013
• 2632912 You reach a site that uses a standard SharePoint template when you browse to the URL for a public-facing site Q2632912 KB2632912 February 27, 2013
• 2632494 Error when you invite external users to your site: "The groups required to manage users for your site are missing" Q2632494 KB2632494 February 27, 2013
• 2630435 How to verify a domain for a domain registrar that doesn't accept the MX verification record in Office 365 Q2630435 KB2630435 February 27, 2013
• 2587698 Office 365 pre-upgrade administrators can't sign in to the Forefront Online Protection for Exchange (FOPE) Quarantine service to access mail quarantine Q2587698 KB2587698 February 27, 2013
• 2579885 Error message when you click Register Now in Word to register your blog account in SharePoint Online: "Word cannot register your account" Q2579885 KB2579885 February 27, 2013
• 2564987 Large images that a user adds to a Web Part in a SharePoint Online site scroll and wrap off the page Q2564987 KB2564987 February 27, 2013
• 2557379 SharePoint Online displays two navigation search tabs in an Office 365 for professionals and small businesses pre-upgrade site Q2557379 KB2557379 February 27, 2013
• 2539387 "Cannot insert this action" error when you try to add a SharePoint workflow action in Office 365 for professionals and small businesses pre-upgrade by using SharePoint Designer 2010 Q2539387 KB2539387 February 27, 2013
• 2536604 An embedded hyperlink to request access to a site collection in SharePoint Online isn't included in an "Access Denied" error message Q2536604 KB2536604 February 27, 2013
• 2522098 Shared OneNote notebooks can't synchronize correctly with SharePoint Online Q2522098 KB2522098 February 27, 2013
• 2503399 Error message when you try to play a .wmv file on a SharePoint site by using the Silverlight plug-in in your web browser: "Media failed to load" Q2503399 KB2503399 February 27, 2013
• 2502839 Users can't access the Enterprise Search Center in SharePoint Online for Office 365 for enterprises pre-upgrade Q2502839 KB2502839 February 27, 2013
• 2461794 Authentication for federated users is slow or fails for Office 365 rich clients that use the AD FS 2.0 WS-Metadata Exchange (MEX) endpoint Q2461794 KB2461794 February 27, 2013
• 2433729 "The note has exceeded the maximum length" error when you try to post a comment to a discussion board on a SharePoint Online site Q2433729 KB2433729 February 27, 2013
• 2431304 Duplicate contacts appear in the search results when you search for users in Lync 2010 Q2431304 KB2431304 February 27, 2013
• 2423808 A URL isn't formatted as a hyperlink when you send or receive an instant message that contains a URL in Lync Online Q2423808 KB2423808 February 27, 2013
• 2390518 Office Professional Plus messages appear before you start an Office application Q2390518 KB2390518 February 27, 2013
• 2291619 You're repeatedly prompted for your credentials when you try to access a OneNote document or an Access database file from SharePoint Online Q2291619 KB2291619 February 27, 2013
• 2820798 Lync Online may not work as expected for some customers in China Q2820798 KB2820798 February 26, 2013
• 2720825 How to troubleshoot issues that may occur after you are transitioned from BPOS-S to Office 365 Q2720825 KB2720825 January 29, 2013
• 2588125 How to manage Active Directory security groups and to mail-enable group objects in an Office 365 environment Q2588125 KB2588125 January 29, 2013
• 2015815 Directory synchronization fails and a "Maximum request length exceeded" error message is logged in Event Viewer in Microsoft Online Services Q2015815 KB2015815 January 29, 2013
• 2630870 How to run Visual Upgrade on a SharePoint site that was transitioned from Business Productivity Online Suite to Office 365 Q2630870 KB2630870 January 10, 2013
• 2555543 You receive error messages in the Directory Synchronization error report after you run Directory Synchronization in Microsoft Office 365 Q2555543 KB2555543 January 10, 2013
• 2605805 "The subscription service for Microsoft Office cannot be started" error when you try to sign in to or activate Office Professional Plus Q2605805 KB2605805 January 9, 2013
• 940259 You receive an email message that contains incorrect time information from Exchange Q940259 KB940259 January 9, 2013
• 2557451 “The specified file is not a valid spreadsheet or contains no data” error occurs when you try to upload an Office Excel spreadsheet to SharePoint Online Q2557451 KB2557451 January 8, 2013
• 2644173 How to use the Office 365 Desktop Readiness Tool to assess the compatibility of a desktop for Office 365 Q2644173 KB2644173 January 7, 2013
• 2794172 The Document Center site collection template isn't available for use in Office 365 SharePoint Online Q2794172 KB2794172 January 6, 2013
• 2794026 “There has been an error while loading the form” error message when you open an InfoPath form in Office 365 SharePoint Online Q2794026 KB2794026 January 6, 2013
• 2794015 Subsites aren’t listed in the refinement panel when you perform a search in a SharePoint Online site collection in Office 365 Q2794015 KB2794015 January 6, 2013
• 2793316 The Asset Picker doesn't display the next page of images in a SharePoint Online Asset Library in Office 365 Q2793316 KB2793316 January 6, 2013
• 2792941 The Contact Us gadget on a Microsoft Office 365 SharePoint Online public site doesn’t include the email address provided by the user who submitted the form Q2792941 KB2792941 January 6, 2013
• 2791842 Error message when you try to start a workflow on a SharePoint Online site in Office 365 Q2791842 KB2791842 January 6, 2013
• 2459803 How to request a Directory Service quota increase in Office 365 when you receive the "This company has exceeded the number of objects that can be synchronized" error Q2459803 KB2459803 January 6, 2013
• 2792201 How to set up an SMTP client to connect to Exchange Online to send email messages Q2792201 KB2792201 January 1, 2013