Word 2002 (Word XP) articles, fixes and updates

This list contains all of the known Microsoft Knowledge Base articles, howtos, fixes, hotfixes, webcasts and updates of Microsoft Word 2002 (Word XP) starts with letter Y that have been released. The list is daily updated.

307410 You receive a "Compile error in hidden module" error message when you start Word or Excel Q307410 KB307410 January 25, 2021
202261 You cannot use a pound character in a file name for a hyperlink in an Office program Q202261 KB202261 December 17, 2020
291352 You are prompted to save the changes to the Normal.dot or Normal.dotm or Normal.dotm global template every time that you quit Word Q291352 KB291352 November 20, 2020
189618 You may receive the "Run-time error '-2147023174' (800706ba)" error message or the "Run-time error '462'" when you run Visual Basic code that uses Automation to control Word Q189618 KB189618 November 20, 2020
325573 You receive error messages when you try to open an Office document Q325573 KB325573 July 1, 2020
837827 You receive a "Setup cannot update the file" error message when you install Office XP SP3 Q837827 KB837827 April 23, 2018
292121 You are unable to edit a merge field in a table cell in Word Q292121 KB292121 April 23, 2018
290935 You receive error messages when you start the Visual Basic Editor from Word 2002 Q290935 KB290935 April 23, 2018
908475 You cannot embed an Adobe OpenType font in a document in an Office program Q908475 KB908475 April 20, 2018
905431 You receive an "Incorrect function" error message when you try to save a file from an Office program to a CD-RW or a DVD/CD-RW drive Q905431 KB905431 April 20, 2018
820764 You cannot specify some color values by using the Pantone system in Office programs Q820764 KB820764 April 19, 2018
292582 You receive an invalid character error message when you install Office XP and Office 2003 Q292582 KB292582 April 19, 2018
292115 You cannot use right-click or toolbar to turn balloons on and off in Print Layout view in Word Q292115 KB292115 April 19, 2018
291178 You receive an error message or the program stops responding when you try save a file in Word 2002 and in Word 2003 Q291178 KB291178 April 19, 2018
888950 You receive a "Word failed to start correctly last time" error message when you start Word 2007, Word 2003, or Word 2002 Q888950 KB888950 April 18, 2018
296493 You receive an error message when you start the program or work with a document in Word 2003 or Word 2002 Q296493 KB296493 April 18, 2018
291152 You receive a "Word couldn't send mail because of MAPI failure" error message when you try to send a Word document as an e-mail attachment in Word 2002 Q291152 KB291152 April 18, 2018
290948 You cannot recover a document that is protected with a password if the password is lost in Word Q290948 KB290948 April 18, 2018
286891 You may not access Excel worksheets by using MS Query Q286891 KB286891 April 18, 2018
886549 You receive an "Error 1606" error message when you try to install or remove a Microsoft program Q886549 KB886549 April 17, 2018
884202 You must accept the Office End User License Agreement every time that you start an Office program Q884202 KB884202 April 17, 2018
838675 You receive error messages when you start Word Q838675 KB838675 April 17, 2018
825765 You receive the "Opening this will run the following SQL command" message when you open a Word mail merge main document that is linked to a data source Q825765 KB825765 April 17, 2018
813990 You receive an error message when you change a document that is formatted for columns in Word Q813990 KB813990 April 17, 2018
291156 You receive a “There has been a network or file permission error. The network connection may be lost” error message when you work over a network in Word Q291156 KB291156 April 17, 2018
290964 You receive an error message when you try to print a document in which margins of section are set outside the printable area of the page in Word Q290964 KB290964 April 17, 2018
286889 You cannot center the text in a column of an inserted table in Word Q286889 KB286889 April 17, 2018
813989 You receive a "Word could not re-establish a DDE connection" error message in Word Q813989 KB813989 July 3, 2017
899927 You are redirected to a logon page or an error page, or you are prompted for authentication information when you click a hyperlink to a SSO Web site in an Office document Q899927 KB899927 March 30, 2017
912160 You cannot access Microsoft Office Online from a Microsoft Office 2003 program Q912160 KB912160 January 16, 2015
904806 You receive a "Microsoft Word has encountered a problem and needs to close" error message when you try to create a bulleted list or a numbered list in Word 2002 Q904806 KB904806 January 16, 2015
913760 You cannot add a second level bulleted list or a second level numbered list in Word 2003 or in Word 2002 Q913760 KB913760 January 15, 2015
875284 You receive the error message “This update has already been applied or is included in an update that has already been applied” when you install an update for Office Q875284 KB875284 January 12, 2015
886478 You receive an error message and cannot save the changes when you try to save a Word document from a USB floppy disk drive on a Windows-based terminal client Q886478 KB886478 January 7, 2015
871240 You receive an error message and Word 2002 quits unexpectedly when you work with a Word 2002 document that is opened in Hummingbird DM 5.1 Q871240 KB871240 January 4, 2015
870699 You receive a prompt to select a text encoding format when you run a VBA program that was developed in Microsoft Word Q870699 KB870699 January 3, 2015
326037 You cannot type some characters with the AltGr key in the Document Properties dialog box when you save your Microsoft Office documents to a SharePoint Portal Server portal site Q326037 KB326037 December 28, 2014
318532 You receive an error message when you connect to a mail merge data source by using the Mail Merge Wizard in Word Q318532 KB318532 December 24, 2014
298035 You receive a "The Office Assistant could not be started" error message when you start an Office XP programs Q298035 KB298035 December 24, 2014
286893 You cannot reject changes in document unless track changes is selected in Word Q286893 KB286893 December 23, 2014
932857 You receive an error message when you try to install or run an Office program: "This patch package could not be opened" or "The installation source for the product is not available" Q932857 KB932857 June 21, 2014
290525 You receive a "This installation package could not be opened" error message when you try to run Office XP Setup Q290525 KB290525 June 19, 2014
831136 You cannot print color AutoShape objects as grayscale in Word 2002 Q831136 KB831136 February 27, 2014
827552 You receive a "Cannot delete filename" error message when you try to delete a document in Word 2002 Q827552 KB827552 February 27, 2014
812083 You cannot find Office XP programs after you install Office XP for Teachers and Students Q812083 KB812083 February 27, 2014
817541 You Can Sign Office Documents with Encryption-Only Certificates and Other Non-Document-Signing Certificates Q817541 KB817541 October 26, 2013
300582 You receive a “Microsoft Office XP requires updated system files not detected on your computer” when you install Office XP Q300582 KB300582 December 17, 2012
312594 You are prompted to activate Office XP after you install from an image that is properly licensed Q312594 KB312594 July 31, 2012
884424 You receive a "Clip organizer cannot complete operation the specified procedure could not be found error code 0x8007007f" error message when you try to insert Clip Art into an Office document or publication Q884424 KB884424 July 25, 2012
827742 You are prompted to grant permission for ActiveX Controls when you open an Office XP or Office 2003 document Q827742 KB827742 April 26, 2012
303409 You cannot import an image with a scanner or a camera that uses the TWAIN drivers in Office Q303409 KB303409 April 12, 2012
834699 You cannot find your data source when you open a mail merge main document in Word 2002 on a Windows Server 2003-based computer Q834699 KB834699 September 18, 2011
818103 You receive a "You cannot save while the file is in use by another process" error message when you try to save an AutoRecover file in Word Q818103 KB818103 September 18, 2011
816473 You are prompted to save changes when you close a Word 2002 document even though you have made no changes Q816473 KB816473 September 18, 2011
325718 You cannot open a document that was sent as an e-mail attachment in Word Q325718 KB325718 September 18, 2011
293806 You receive an error message to enter a valid product key when you start an Office XP program for the first time Q293806 KB293806 September 13, 2011
888699 You receive an "Error reading registry" error message when you try to install Step by Step Interactive Training for Microsoft Office XP Q888699 KB888699 September 12, 2011
813719 You receive an error message, or you cannot view thumbnails when you insert an online clip into PowerPoint or Word Q813719 KB813719 September 12, 2011
290967 You cannot place a bullet in the middle of a sentence or paragraph in Word Q290967 KB290967 July 13, 2009
888697 You may receive the "Word was unable to open the data source" error message when you try to mail merge to Word by using an Access parameter query in Microsoft Access Q888697 KB888697 October 30, 2008
301638 You receive a "This file contains macros with an expired or revoked signature" error message when you start Word 2002 Q301638 KB301638 June 16, 2008
323449 You receive an "Error: 0E:0187:Bff8e64b" error message when you edit or select text in a Visio 2002 drawing Q323449 KB323449 June 6, 2008
304555 You receive a GPF error when you start Office applications on HP Pavilion laptops Q304555 KB304555 June 6, 2008
907659 You receive a "Word is waiting for another application to complete an OLE action" error message when you try to insert a Visio 2002 drawing into a Word document Q907659 KB907659 April 25, 2008
286865 You are prompted to remove printout when you print to a duplex-capable printer in Word Q286865 KB286865 April 25, 2008
823372 Your Word documents take a long time to open when they have attached templates Q823372 KB823372 April 11, 2008
896429 You may experience resource limitations in the Graphics Device Interface (GDI) when you use the Microsoft Web Browser control Q896429 KB896429 January 8, 2008
898512 You receive a "Microsoft <Program_name> has not been installed for the current user" error message when you try to start an Office 2003 program or an Office XP program for the first time Q898512 KB898512 December 5, 2007
329388 You cannot install Office XP when another program interferes with the installation Q329388 KB329388 December 4, 2007
322092 You receive an "Error 25506" error message when you run the Setup program for Office XP or for Publisher 2002 Q322092 KB322092 December 4, 2007
321346 You are prompted for the product key when you open an Office program Q321346 KB321346 December 4, 2007
320444 You cannot run Fixmapi.exe, gain access to mail settings, or synchronize Palm Pilot with Outlook Q320444 KB320444 December 4, 2007
318494 You receive an "Error 1904. Module file name failed to register" error message when you install Office Q318494 KB318494 December 4, 2007
315636 You receive a "Called RunScript when not marked in progress" error message during the installation of Office XP or Office 2000 Q315636 KB315636 December 4, 2007
315152 You receive an error message when you apply Office XP Service Pack 1 Q315152 KB315152 December 4, 2007
308357 You receive a 2889 error message when you install an Office product Q308357 KB308357 December 4, 2007
304907 You receive an "Error 25510" error message for Msador15.dll when you install Office XP Q304907 KB304907 December 4, 2007
304901 You receive an "Error 25509. Microsoft Office XP requires updated system files not detected on your computer" error message when you run Office XP Setup Q304901 KB304901 December 4, 2007
304629 You receive an error message when you run Setup for Office XP, and a later version of some system files is required Q304629 KB304629 December 4, 2007
302853 You receive an “Error 1402. Could not open key: <key name>. System error 1009” error message when you turn on User Profiles in Office XP Setup on Windows 98 or Windows Millennium Edition Q302853 KB302853 December 4, 2007
301671 You receive an "Error 2737. An internal error has occurred" error message when you install Office XP on a computer that is running Windows 98 Q301671 KB301671 December 4, 2007
301286 You receive a "Setup failed to locate a valid qualifying product on your machine" error message when you install an Office XP Upgrade product Q301286 KB301286 December 4, 2007
301064 You receive an "Error 25506" error message when you run the Office XP Setup program Q301064 KB301064 December 4, 2007
300852 You receive an "Error 25003" error message when you run the Setup program to upgrade your installation of Office XP Q300852 KB300852 December 4, 2007
300832 You receive a “The feature you are trying to use is on a CD-ROM or other removable disk that is not available" error message when you run Office XP Setup Q300832 KB300832 December 4, 2007
300655 You receive a "Setup failed to locate a valid qualifying product on your machine" message when you start an Office XP program Q300655 KB300655 December 4, 2007
299066 You receive the Error 1904 and Error 1919 when you try to repair Office XP running on Windows NT 4.0 or Windows 98 Q299066 KB299066 December 4, 2007
298022 You receive a "Microsoft <program name> has not been installed for the current user" message when you start an Office XP program or start Office Maintenance mode Q298022 KB298022 December 4, 2007
298021 You receive an “Error 1706. Setup cannot find the required files,” error message when you run Office XP Setup on a Windows 2000 or Windows NT 4.0 compute Q298021 KB298021 December 4, 2007
297107 You receive an "Installer terminated prematurely" error message when you use the ! logging option to install Office XP Q297107 KB297107 December 4, 2007
295823 You receive the "This patch package could not be opened" error message in an Office program Q295823 KB295823 December 4, 2007
295345 You receive an "Error 25510. Microsoft Office XP requires updated system files not detected on your computer" error message when you run Office XP Setup Q295345 KB295345 December 4, 2007
294978 You receive an " This installation package could not be opened" error message when you install Office XP Q294978 KB294978 December 4, 2007
292238 You receive an "Installation ended prematurely because of an error" error message when you remove, repair, re-install, or change features for your Office XP installation Q292238 KB292238 December 4, 2007
290356 You receive an "Error 1327. Invalid Drive: C:\. Installation ended prematurely" error message when you install Office XP System Files Update Q290356 KB290356 December 4, 2007
290234 You receive an "Error 2894. Setup cannot load Riched20.dll" message during Office XP installation Q290234 KB290234 December 4, 2007
290139 You receive a "This application requires the Windows installer to run" error message when you start an Office program from a network location Q290139 KB290139 December 4, 2007
284250 You receive the "Error 2355. Setup cannot access a file cabinet" error message when you try to install Office Q284250 KB284250 December 4, 2007
235662 You receive "Internal Error 2344" and "Installer ended prematurely because of an error" error messages when you run Office 2000 Setup Q235662 KB235662 December 4, 2007
905726 You are unexpectedly prompted to restart the computer after you install an Office service pack or an Office update Q905726 KB905726 November 30, 2007
842939 You receive the "Page cannot be displayed" error message when you try to log on to an Office Live Meeting request by clicking a link that is in an invitation e-mail message Q842939 KB842939 August 27, 2007
416351 You cannot open Office files in Internet Explorer Q416351 KB416351 August 17, 2007
286892 You receive an error message when you try to open or replace a Word document Q286892 KB286892 July 16, 2007
322201 You receive a "MS Visual C++ Runtime Library Runtime Error" error message when you try to close a Word document or quit Word 2002 or Word 2003 Q322201 KB322201 May 18, 2007
307814 You receive an "System is dangerously low on resources" error message in Word Q307814 KB307814 May 7, 2007
830265 You receive an "Out of memory" error message when you try to save a file Q830265 KB830265 April 5, 2007
302375 You receive a "Clip Organizer Cannot Complete the Operation" error message when you try to start Clip Organizer Q302375 KB302375 March 27, 2007
285517 You receive an error message when you try to save a presentation, workbook, or document in Office programs Q285517 KB285517 March 21, 2007
209638 You may not be prompted for the password when you open a Word document that is protected with a "modify" password Q209638 KB209638 February 1, 2007
316731 You may receive "The macros in this project have been disabled" error message and a Vbe6.dll error signature when you try to start Word 2002 or Word 2003 Q316731 KB316731 January 31, 2007
306986 You receive an "An Internal Error has occurred” or a “Setup cannot create the folder” when you install Office XP Q306986 KB306986 January 31, 2007
303048 You receive a "Please wait while the wizard initializes..." error message when the Activation Wizard dialog box appears Q303048 KB303048 January 31, 2007
299339 You cannot change ruler measurement unit from character units after upgrade to Office XP Q299339 KB299339 January 31, 2007
297891 You experience performance and memory problems when you switch between a Web browser and the Office XP programs Q297891 KB297891 January 31, 2007
292076 You cannot find grammatical errors in headers, footers, and comments by using the Spelling and Grammer function in Word Q292076 KB292076 January 31, 2007
292067 You are able to modify a secure linked document object without using a password in Word Q292067 KB292067 January 31, 2007
291912 You receive a virus warning message when you click hyperlink to a program in Office 2002 or Office 2000 Q291912 KB291912 January 31, 2007
291176 You receive a "The custom dictionary is full. The word was not added" error message when you add a word to the custom dictionary in Word 2003 and in Word 2002 Q291176 KB291176 January 31, 2007
290980 You cannot use the Insert Address button to insert Outlook Business address in Word Q290980 KB290980 January 31, 2007
290368 You receive an "Error Starting Msinfo32.exe" error message when you start system information Q290368 KB290368 January 31, 2007
290156 You cannot view a linked picture by using a Web browser in PowerPoint 2002 or Word 2002 Q290156 KB290156 January 31, 2007
289006 You may receive an error message or the Publisher icon becomes generic or no longer appears in the Start menu when you start an Office program Q289006 KB289006 January 31, 2007
821404 You cannot send e-mail messages from Word, PowerPoint, and Excel Q821404 KB821404 January 30, 2007
298017 You receive a "Cannot delete <file name>" error message when you try to delete a file in the Open dialog box or in the Save As dialog box in Office Q298017 KB298017 January 30, 2007
897853 You receive an error message when you use an Office program to try to save a file to a shared drive or to a mapped drive Q897853 KB897853 January 29, 2007
236872 You receive an "I/O Error" or the subfolders are displayed as question marks or squares in Office programs Q236872 KB236872 January 24, 2007
220562 You may be always be prompted for a default profile when you use the Insert Address feature in Word Q220562 KB220562 January 24, 2007
211948 You do not receive a macro warning when you open a file that contains macros Q211948 KB211948 January 24, 2007
292126 You cannot open a shared Word document on a Web page based on SharePoint Team Services from Microsoft Q292126 KB292126 December 12, 2006
279193 You cannot perform a mail merge with a document to an e-mail by using Mail Merge Wizard in Word Q279193 KB279193 December 12, 2006
889885 You receive a "Clipart cannot complete the operation" error message when you try to insert clip art in an Office program Q889885 KB889885 November 15, 2006
839372 You cannot add an attachment to an e-mail message as part of the mail-merge operation in Word Q839372 KB839372 September 25, 2006
286839 You receive a "Microsoft Word has encountered a problem and needs to close" error message when you try to start Word 2002 or Word 2003 Q286839 KB286839 July 27, 2006
278928 You cannot turn off the new Word 2002 features Q278928 KB278928 July 27, 2006
273965 You receive the "Word cannot find the spelling file Mssp3XX.dll or Mssp232.dll" error message when you check the spelling and grammar of your Word 2002 document Q273965 KB273965 July 27, 2006
235678 You may receive a "The project item cannot be copied" error message when you start the Legal Pleading Wizard in Word 2002 Q235678 KB235678 July 27, 2006
314568 You receive a margin placement error message when you print a document in Word Q314568 KB314568 July 5, 2006
917636 You cannot use the copy and paste operation to copy text that contains tracked changes from a source document to a new document in Word Q917636 KB917636 May 11, 2006
840662 You receive a security warning message when you open or when you save a document in Word 2002 Q840662 KB840662 April 7, 2006
837108 You cannot review all the tracked changes in a Word 2002 document Q837108 KB837108 April 7, 2006
832343 You receive the "Word did not save the document" message when you save a Word 2002 document in DocsOpen Q832343 KB832343 April 7, 2006
823476 You cannot save changes to a shared Word document that is in a network folder Q823476 KB823476 April 7, 2006
822847 You receive a Word has encountered a problem error message when you open a document Q822847 KB822847 April 7, 2006
328232 You receive the "A table in this document has become corrupted" error message when you try to edit complex tables in Word 2002 Q328232 KB328232 April 7, 2006
328100 You receive a "The document name or path is not valid" error message when you open a document in Word 2002 Q328100 KB328100 April 7, 2006
916858 You cannot specify an address in the Cc box, an address in the Bcc box, or text in the body of an e-mail message in a "mailto" hyperlink in Office programs Q916858 KB916858 March 30, 2006
905421 You receive an "Either there is no default mail client or the current mail client cannot fulfill the messaging request" error message when you try to use the Address Book in Word Q905421 KB905421 March 23, 2006
886954 You cannot locate characters that are associated with combining diacritic marks when you search in Word 2002 or in Word 2003 Q886954 KB886954 March 23, 2006
811468 You cannot share the Normal.dot file among multiple users in Word Q811468 KB811468 March 23, 2006
305323 You receive an error message when you try to save a Word 2002 or 2003 document on a Novell NetWare Server Q305323 KB305323 March 23, 2006
290982 You receive a "Word cannot save or create this file" error message when you try to save a file on a network drive in Word 2002 and in Word 2003 Q290982 KB290982 March 23, 2006
290949 You receive a macros are disabled message when you run a macro in Word 2003 or Word 2002 Q290949 KB290949 March 23, 2006
290942 You receive a "The server application, source file, or item cannot be found" error message when you attempt to work with an object in Word 2003 or Word 2002 Q290942 KB290942 March 23, 2006
329382 You cannot use Word as your e-mail editor when Symantec Norton AntiVirus is installed on your computer Q329382 KB329382 January 7, 2006
327910 You are prompted for the Office CD Key when you try to start Word Q327910 KB327910 January 7, 2006
325724 You may receive the "Failed to load ACT.DOT template" error message when you try to connect an ACT! template in Word 2002 Q325724 KB325724 January 7, 2006
314127 You receive a "Compile error in hidden module" error message in Word 2002 and Word 2000 Q314127 KB314127 January 7, 2006
322192 You receive the "Normal.dot has caused a serious error the last time it was opened" error message when you try to import PowerPoint slides in Word 2002 Q322192 KB322192 January 6, 2006
320278 You receive a "The custom dictionary <Filename> is not available " error message when you use the Portuguese (Brazilian) proofing tools in Word Q320278 KB320278 October 7, 2005
311153 You receive a "Word cannot complete the save due to a file permission error" error message when you save a document on Index Server Q311153 KB311153 September 26, 2005
293431 You receive an unspecified MAPI error message when you send an attachment from Word Q293431 KB293431 October 7, 2004
832100 You receive a "The Object Cannot Be Found" error message when you click Send To on the File menu in any Office program Q832100 KB832100 September 22, 2004
322345 You may experience latency problems when you access a document from a Universal Naming Convention (UNC) network share in Word 2002 Q322345 KB322345 September 22, 2004

Word 2002 (Word XP) articles, fixes and updates - letter Y